Greater Cincinnati Commercial Cleaning Company Featured in Smart Business

JANCOA Janitorial Services makes an effort to support charitable organizations within the Cincinnati community that create educational and economic opportunities for the less fortunate. But it also makes improving the lives of its own associates a top priority.

CEO Mary Miller and President Tony Miller created The Dream Manager, a program that inspires JANCOA employees to pursue their personal dreams. Through one-on-one coaching sessions and group classes, employees are encouraged to identify their dreams and take action steps to achieve them.

Accomplished dreams have included earning a GED or college degree, purchasing a home or automobile, starting a small business, quitting smoking, adopting and many more.

This generosity of spirit translates to JANCOA’s charitable work outside of the company. Area organizations that have benefited include the American Heart Association, United Way, Life Success Seminars, Goering Center for Family Businesses, ISSA, Cincinnati Chamber of Commerce, Dress for Success, BSCAI and Bridges for a Just Community.

JANCOA’s demonstrated value of community service comes straight from the top. Mary Miller serves on the United Way’s “Women’s Leadership Council,” the Women Excel Leadership Team board, the Middle Market Advisory Board for the Cincinnati USA Chamber of Commerce, the board for the Goering Center for Family and Private Business at the University of Cincinnati, the Building Operators and Managers Association board, and the Cincinnati Green Steering Committee.

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How to Generate Interest and Passion in Employees

By: Mary Miller, JANCOA CEO

 In today’s business world, everyone seems to live in fear. From the business owner, to the department manager, to the employee performing the daily task at hand.  No one knows what the future has in store for them, adding to the already existing issue; how do you get employees to care about their job regardless of the level of their position?

As Stephen Covey stated so well in “Seven Habits for Highly Effective People”, you must begin with the end in mind.  What do people need? What is going to make tomorrow different than today? We all need something to strive for to improve our quality of life.

At JANCOA, Inc., we had more than a need to attract and engage employees. We (my husband and I) were in desperation mode.  How do you manage a service business without enough employees?  You don’t. In search for a solution, we started to really look at our employees’ lives and ask them what they wanted. We found that they wanted and needed hope that tomorrow would be different than today. And so we created an employee benefits program to inspire their dreams into reality!

 We began by connecting our employees with agencies and groups that could help them realize their dreams.  We helped them make a list of dreams they wanted to achieve in their lives and hired a Dream Manager to help them work through the process.  Through the Dream Manager program, we have had employees purchase their first homes, purchase cars, go back to school and even learn new languages.

We understood that many of their dreams didn’t have anything to do with their jobs and we chose to let go of trying to trap them into a job and allow them the freedom to dream bigger. We promised to give them the tools and connections to go after a bigger future, if in return they gave us their best performance. 

One of the most important lessons we have learned in the process is that people really feel better about themselves and their lives when they achieve success through their own actions.  We didn’t make their dreams come true but instead, worked with them through a wall of fear to help them make that happen on their own.  The result was a team of employees that felt good about themselves and became more engaged in their work, resulting in consistent quality.  Our turnover rate went from 360 percent to 45 percent and our productivity doubled, showing a bigger profit than we had predicted.

The “magic” we found, is that when we started to take care of our employees, they took care of our customers.  When you have happy employees working toward a goal in life and not just going through the everyday motions, everything improves.

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JANCOA CEO to Share Dream Manager Inspiration at WE Lead Alumni Event

For Release

Media Contact: Sabrina Koester

Sabrina@TheEisenAgency.com

859.291.4302

Twitter @ EisenHotNews

Facebook @ The Eisen Agency

Mary Miller will motivate WE Lead Alumni to pursue their dreams  

Cincinnati, OH – October 24, 2011 – JANCOA CEO Mary Miller harnesses the power of The Dream Manager to reach her personal and professional goals every day. And as a business leader and a mentor, she strives to empower those around her to do the same.

Miller will share a presentation on JANCOA’s Dream Manager Program at the WE Lead Leadership Development for Women event on October 27th at 8:00am at the American Red Cross in Cincinnati. Alumni from all three Chamber leadership programs, Leadership Cincinnati, C-Change and WE Lead, will have the opportunity to discover the lost connection between the work they do every day and the dreams they have for their future. 

“I love being around people who are excited about their future and who have the energy and willingness to pursue their dreams in life,” says Miller.  “No matter who you are, what you do or how much money you make, everyone needs a dream.”

The Dream Manager Program began shortly after Mary and her husband Tony were faced with the problems of high turnover and low morale. After considerable research about what contributes to happiness in the workplace, they discovered that the key to motivation wasn’t necessarily the promise of a bigger paycheck or title, but rather the fulfillment of crucial personal dreams. Mary embraced this discovery and transformed JANCOA into a desirable work environment that inspired the bestselling book The Dream Manager by Matthew Kelly.

This revolutionary employee benefits program encourages employees to think about their long-term dreams and pushes them to take the necessary steps needed to achieve those dreams. The Dream Manger initiative has reduced JANCOA’s turnover rate from 360 percent to 45 percent.

“Mary genuinely cares about people and encourages everyone to succeed,” says Martha DaSilva, a board member for WE Lead. “I am not surprised that her company incorporated the Dream Manager concept to ensure that everyone at JANCOA succeeds in life regardless of occupation.  I truly admire Mary for her leadership style, energy for life, and for being so inspirational.”

For more information about Mary Miller and JANCOA, visit www.JANCOA.com.

To register for the WE Lead event, visit http://www.cincinnatichamber.com/events.

 

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About JANCOA Janitorial Services

JANCOA Janitorial Services was founded in 1972 by President Tony Miller and has since grown to more than 300 employees. JANCOA specializes in providing commercial cleaning services to schools, medical buildings and “Class A” office space of 50,000 square feet or more. With the most extensive training and efficient processes in the industry, JANCOA aims to offer its clients “Exceptional Service with a Smile.” More information is available at http://www.JANCOA.com.

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JANCOA CEO to Speak as Family Business Expert at Goering Center Executive Seminar

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Media Contact: Sabrina Koester

Sabrina@TheEisenAgency.com

859.291.4302

Twitter @ EisenHotNews

Facebook @ The Eisen Agency

Mary Miller will offer advice and insight on best practices for reaching leadership goals

Cincinnati, OH – October 13, 2011 – “I love being around people who are excited about their future, who have the energy and willingness to pursue their passion in life, but are just waiting for someone to give them permission,” says Mary Miller, CEO of JANCOA Janitorial Services, Inc. “As a business leader and a mentor, I strive to give my employees that permission—to empower them to succeed.”

Miller will participate as part of a five person expert panel at the Goering Center Executive Luncheon Seminar: The Journey to Authentic Leadership on October 25th at the Crowne Plaza in Blue Ash, from 11:30am – 1:30pm. Miller will share the story of her journey to authentic leadership and how it has lead to greater fulfillment for her and for the JANCOA employees.

This executive seminar is based around True North, a book written by Bill George (acclaimed former Medtronic CEO) that provides great lessons for those who seek to effectively & authentically lead others. This high-impact session will allow attendees to gain new insights about unique family concerns that occur in business and learn about the real power of authentic leadership. Attendees will also have the opportunity to ask questions of panel members that apply directly to their own business situation.

“Mary Miller has been a motivating force for the Goering Center, the community, and JANCOA, Inc.,” says Larry Grypp, president of the Goering Center. “She demonstrates the power of transparency and the focus on her purpose as a leader.  We are privileged to have Mary on our board of directors and excited to have her as a panel participant for the Executive Luncheon Seminar.”

Mary and her husband Tony have put an end to the revolving door in their business by creating a work environment that inspired the bestselling book The Dream Manager by Matthew Kelly.  After considerable research about what contributes to happiness in the workplace, JANCOA implemented the Dream Manager program to encourage employees to think about their long-term dreams and take the necessary steps to achieve them.

“No matter who you are, what you do or how much money you make, everyone needs a dream,” says Miller. “People often stop dreaming, but dreams are what keep us excited about our jobs and our lives. I want to share my story in hopes to inspire people to reach for their dreams and to lead others along the way.”

For more information about Mary Miller and JANCOA, visit http://www.JANCOA.com.

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JANCOA CEO to Share Dream Manager Knowledge at the ISSA INTERCLEAN Convention in Las Vegas

For Release

Media Contact: Sabrina Koester

Sabrina@TheEisenAgency.com

859.291.4302

Twitter @ EisenHotNews

Facebook @ The Eisen Agency

Mary Miller will give advice on how to inspire employees to be engaged and motivated on the job

Cincinnati, OH – October 13, 2011 – JANCOA CEO Mary Miller doesn’t take her employees for granted. She values their work-ethic, their achievements and their dreams. As a business leader and a mentor, she strives to empower each of them to succeed.  Through her tremendous efforts and her legendary employee benefits program Dream Manager, Mary Miller has created an exceptional work environment and a truly successful organization.

Miller will share her wealth of knowledge and expertise on employee retention and employee benefit programs with her cleaning industry peers at the 2011 ISSA INTERCLEAN Convention on Tuesday, October 18th in Las Vegas, NV. ISSA INTERCLEAN North America is the largest conference of its kind in the global cleaning industry, bringing as many as 16,000 people together to share industry ideas and do business.

“Through my experience I have developed principles that can change the way business leaders work with their employees,” says Miller. “And I am very excited to have the opportunity to share my principles and insights with business leaders in my own industry.”

JANCOA launched the Dream Manager program in the late 90s’ after being fired by a consulting company who noted that the organization had “a people problem.” After considerable research about what contributes to happiness in the workplace, Miller transformed JANCOA into a desirable work environment that inspired the bestselling book The Dream Manager by Matthew Kelly. Dream Manager encourages employees to think about their long-term dreams and take the necessary steps needed to achieve those dreams.

By creating processes that provide value and efficiencies for both customers and employees, Miller has successfully led JANCOA to annual sales exceeding $10 million and has reduced employee turnover rate by more than 300 percent.

For more information about Mary Miller and JANCOA, visit http://www.JANCOA.com.

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JANCOA CEO Mary Miller Details Dream Manager Program at CEO Roundtable Event

FOR IMMEDIATE RELEASE

 Media Contact: Beth Parker

The Eisen Agency

Beth@TheEisenAgency.com

859.291.4302

 Twitter @ EisenHotNews

Facebook @The Eisen Agency

Guests Encouraged to Motivate Others in Pursuing Their Dreams

Cincinnati, OH – October 5, 2011 –JANCOA Janitorial Services CEO Mary Miller shared a presentation on the company’s Dream Manager program at the Cincinnati USA Regional Chamber’s intimate CEO Roundtable event. Held at The Melting Pot on Montgomery Road, guests networked over fondue before Miller took the stage and explained how the Dream Manger initiative reduced the company’s turnover rate from 360 percent to 45 percent.

“No matter who you are, what you do or how much you make everyone needs a dream,” Miller explained. “People often stop dreaming, but dreams are what keep us excited about our jobs and our lives.”

JANCOA launched the Dream Manager program in the late 90s’ after being fired by a consulting company who noted the organization had “a people problem.” After considerable research about what contributes to happiness in the workplace, JANCOA implemented the Dream Manager program to encourage employees to think about their long-term dreams and take the necessary steps to achieve them. The Dream Manager, who Mary Miller says “has the best job in the world; he brings pizza and talks to people about their dreams” meeting with JANCOA employees to chart their progress and make recommendations.

“You can become a certified Dream Manager, the process for motivating others is simple,” Mary Miller said. “First of all, you have to truly care, then you have to ask questions, listen, acknowledge and encourage.” Miller instructed Roundtable attendees to write out their top 100 dreams and ask those close to them what their dreams are.

“Mary continues to be one of the most inspirational people, I have ever met,” Roundtable Program Manager Tamara Lang said. “The passion and sincerity with which she talks about JANCOA and the Dream Manager program is incredibly heartfelt. She really makes you want to get up and do something. The fact that she has a strong business story gives her credibility and makes her an excellent person to speak to business leaders. The CEOs present could buy into her message because she has lived their experience of running a business. She’s not just a feel-good, inspirational speaker. She has been there, done that and has the business battle scars to prove it.”

For more information about the Dream Manager program and JANCOA, visit http://www.JANCOA.com.

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